The Roots & Harvest Warranty
The length and terms of a warranty will vary by product. Generally, all items have a one-year warranty. This warranty covers only the product and its specific parts, not food or other products processed in it. Detailed information is provided with the purchase of a product or can be obtained by emailing firstname.lastname@example.org or calling the Customer Service Department at 877-509-3457.
In order for your product's warranty to be valid, you must:
- Complete and return the warranty card with a copy of your purchase receipt to Roots & Harvest - 4440 Muhlhauser Rd., Suite 300, West Chester, OH 45011. You also can scan and email your warranty card and a copy of your receipt to email@example.com.
- You may also register your warranty online. You will still need to mail or email to us a copy of your purchase receipt.
- You must submit a copy of your purchase receipt with your warranty registration. If you do not, keep your proof of purchase in a safe place.
This information is REQUIRED to exercise your product warranty.
Warranty Exchange Policy
When an item is returned under warranty for exchange of the same product the warranty will continue from the date of the original purchase. The warranty is not extended because the item is new.