We do our best to make sure you'll be satisfied with every purchase. However, should any item fall short of your expectations, you may return it to us within 30 days of purchase for a refund or replacement.
What Do We Cover?
We back all Roots & Harvest products with our 30 day money back guarantee - except food items. Food items include, but are not limited to: Backwoods seasonings, Mrs. Wages seasonings, etc.
How to Return an Unsatisfactory Product to Roots & Harvest
Any item that is deemed unsatisfactory by the customer may be returned within 30 days of purchase. If you have a product you would like to return through Roots & Harvest's Guarantee, you must contact our Customer Service Team to request a return authorization at 1-877-509-3457. Absolutely NO returns will be granted without prior authorization. Roots & Harvest may refund the purchase price or replace the item.
The shipping cost is NOT refundable with Roots & Harvest's Guarantee. We will not refund the cost for shipping the product to you, nor will we cover the expense to ship the item back to Roots & Harvest.
Only Valid through Our Website
We offer this guarantee with products purchased directly from Roots & Harvest.